Tuesday night at 9pm my child suddenly started shivering with fever, checked the temperature at home it was 39.2°C and panicked even the painkillers were gone, Googled "night open clinic" found Shanti Clinic 10 minutes from home, immediately grabbed the car keys, wrapped the child in a blanket and went all the way to the parking lot in front of the door, just entered, the clinic smelled fragrant, no strong medicine smell, the lights were bright, there were many chairs at the front counter, there were 2 people but a staff member saw me supporting the child and immediately left her work and opened the door "Ma'am, go straight to counter 1" registered in less than 3 minutes, the IC was scanned and immediately got the nurse's number, called into the screening room, wiped my child's forehead with a wet tissue while checking his temperature and pulse "This is high, sister, but don't worry" he said to my child, the child who was whining went quiet for a moment, after a while the child's name was called Dr. Aina, she was young but the way she carried herself made me immediately believe she didn't immediately tell him to lie down she sat at the same level as my child "What's your name? Where does it hurt?" My son showed me his throat, checked his ears, throat, chest, back of the stethoscope, rubbed it first to warm it up before placing it on his body. Small details, but as a mother, I saw that after checking, he turned his chair to face me. "Ma'am, his tonsils are swollen because of a virus. He doesn't need antibiotics anymore. We'll bring down the fever first so his body can fight it. If he doesn't get better in 3 days, then come back." He wrote on paper when to give him medicine, what danger signs to look for. He drew a clock for convenience. I followed him out of the doctor's room and went straight to the pharmacy. In less than 10 minutes, the medicine was ready in a plastic bag. The nurse repeated, "Fever medicine every 4 hours, cold medicine only at night, ma'am. Give him plenty of water." He put in 2 sweets for my son. I paid at the counter for RM52. I handed him RM100. He said, "I hope your son gets well soon, ma'am." In the car, my son was asleep. His forehead was still hot, but his breathing wasn't as fast as it was before. I held the receipt for the Shanti Clinic. I felt very grateful tonight. God moved my heart to the right place. Sometimes we pay a little more at the private sector because we want to be fast, but at the Shanti Clinic, we pay for peace and to feel cared for. Like humans, doctors who don't take the time to explain things to staff who think we're in trouble. If you're a parent, you understand the feeling when your child is sick. We don't want the most sophisticated clinic. We want a clinic that makes us feel like we're not alone. Thank you, Shanti Clinic. See you again for a check-up, not for an emergency. This is over, God willing.
